Location: Atlanta, GA / Dallas, TX / Overland Park, KS

Experience Level: 8+ years

Job Summary

We are seeking a Senior QA Automation Engineer with deep experience in functional testing of Amdocs systems and a strong grasp of automation frameworks and tools. The role involves validating complex BSS/OSS workflows, building scalable test automation suites, and ensuring robust quality in system integrations and customer-facing functionalities.

Key Responsibilities

• Analyze requirements, design documents, and use cases to define clear and thorough test scenarios.
• Design and develop automated test cases for functional and integration testing using industry-standard tools (e.g., Selenium, Java, Python, RestAssured).
• Maintain and enhance existing automation frameworks and ensure test coverage for Amdocs modules such as Billing, Ordering, CRM, Catalog, and Customer Care.
• Perform API automation testing for REST/SOAP services using tools like Postman, RestAssured, or SoapUI.
• Execute test suites in CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps) and report results.
• Perform regular regression testing and sanity checks during code deployments.
• Work closely with developers, architects, and product owners to understand system workflows and ensure early detection of defects.
• Debug test failures, analyze root causes, and raise detailed defect reports in tools such as JIRA, ALM, or Bugzilla.
• Identify functional automation opportunities for existing manual tests.
• Participate in sprint planning, estimation, and retrospectives in an Agile/Scrum environment.
• Occasionally support performance and load testing initiatives.

Required Skills

• 8+ years of QA experience, with at least 4+ years in test automation.
• Proven experience testing Amdocs products or other BSS/OSS telecom platforms.
• Proficiency in writing automated test scripts in Java, Python, or JavaScript.
• Hands-on experience with Selenium WebDriver, TestNG, JUnit, or similar tools.
• Experience in API automation using RestAssured, Postman, or SoapUI.
• Experience integrating tests in CI/CD pipelines (e.g., Jenkins, GitLab, Bamboo).
• Solid knowledge of SQL and ability to validate backend data.
• Strong understanding of SDLC, STLC, and QA best practices.
• Experience with GIT, JIRA, Confluence, and test management tools (like Xray, Zephyr).
• Excellent communication and documentation skills.

Preferred Qualifications

• Experience with Amdocs Cramer, CRM, OMS, or Billing modules.
• Exposure to performance testing tools (e.g., JMeter, LoadRunner).
• Familiarity with BDD frameworks like Cucumber or SpecFlow.
• Knowledge of telecom business flows (activation, provisioning, billing cycles).
• Cloud testing experience (AWS, Azure) is a plus.

Educational Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field.