SAP Service Management (SM) Consultant, Remote

Position Overview

We are seeking a motivated and detail-oriented SAP SM (Service Management) Consultant for a 12-month contract opportunity. The ideal candidate will have foundational experience with SAP Service Management processes, including service orders, repair orders, and warranty claims. This role is remote with minimal travel and offers a competitive hourly rate.

Key Responsibilities

• Support and manage SAP Service Management (SM) modules.
• Configure and maintain service orders, repair orders, and warranty processes.
• Collaborate with business stakeholders to gather requirements and provide solutions.
• Assist with warranty claims processing and issue resolution.
• Contribute to testing, documentation, and training activities.

Required Skills & Experience

• Minimum 1 year of hands-on experience in SAP Service Management.
• Strong understanding of:
  • SAP SM (Service Management)
  • CS (Customer Service)
  • SAP Repair Processes
  • Service Orders
  • Repair Orders
  • Warranty and Warranty Claims